Kelsey Barton
kelsey_barton@ascendrms.com

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Updated September 6th, 2024 by Kelsey Barton

Ascend Pay - Process a Return

Follow steps listed here to start a return. Once you are ready to return the payment follow the steps below. Note: Card not present to take return? Call Ascend Support   Select the Ascend Pay payment type Verify the amount with the customer that will be going back on the card. Hit Take Payment  Wait for payment to send to terminal  When you see wait...

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Updated September 10th, 2024 by Kelsey Barton

Ascend Pay - Process a Sale

Ascend Pay makes processing a sale a breeze. Follow the steps below to process a sale and take payment with AscendPay Select the Sale icon on the Ascend desktop. A prompt to select a Customer pops up. Use the search bar to find and select your customer. The dropdown menu defaults to Last Name but you can select another option if needed. Select OK. T...

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