Instructions for updating to the new valid EANs
- Login into Retailer Portal from www.ascendrms.com or use this link.
- Navigate to the Trek Vendor List folder.
- Download Trek TCG_5-12-2022 NonProprietary UPC Update.
- In Ascend, go into options and uncheck Import Only New.
- In the file dropdown on the home screen, highlight import then select Vendor Products.
- When it prompts you, choose OK.
- Highlight the sheet you downloaded earlier, click Open, Choose Trek Bicycle Corporation, and select OK.
- After the sheet has been imported, verify your vendor products have been updated.
- Recheck Import Only New in Options.
With products sold from other vendors duplicate products will be created. Follow the directions below to rectify this.
- Merge your old product into the new product by using the Remove Duplicate In-store Products Wizard.
- Tools > Advanced Database Functions > Remove Duplicate In-store Products
- Highlight the old product, click Merge.
- Highlight the new product.
- Select Yes when prompted to merge.
- Select Yes when prompted to merge Quantity.
- Continue process until no duplicates exist.
KB22-179