Hardware - Requirements

Written By Ascend knowledge base (Administrator)

Updated at September 10th, 2024

Table of Contents

Computers Server (Database) Computer Workstation (Register) Computer Certified Peripherals Printers Scanners Payment Processing Customer Displays Media

Best practice: replace your equipment every three to five years

Best practice: purchase your equipment from Ascend

From the Ascend Desktop, click the Order Supplies tile.
Order online.
Email sales@ascendrms.com.
Call 877-875-8663, Option 3.

All purchases of new equipment are backed by the full manufacturer’s warranty, and we've got great financing options.

Computers

Microsoft® Excel is required on at least one computer.
Computer monitors must use a screen resolution of at least 1280 x 768.
Your server computer should only be used for Ascend

Server (Database) Computer

If your store’s server requires replacement, you must schedule your upgrade with an Ascend Support technician (phone: 877-875-8663, Option 1/email: help@ascendrms.com). This process can take up to three hours, and Ascend cannot be used during this time. Please schedule at least one week in advance so that we can ensure we have adequate coverage to assist other retailers.

Required

Operating system	Processor	RAM	Hard drive
Windows® 11 Professional (64-bit)	9th generation Intel i7 or newer	16 GB	Dual 256 GB SSD (OS on one, database on the other)

Workstation (Register) Computer

Required

Operating system	Processor	RAM	Hard drive
Windows® 10 Professional (64-bit)	9th generation Intel i5 or newer	8 GB	256 GB SSD

Certified Peripherals

Printers

control panel, cover open button, and power switch on the TM-T88V. Interface and connection panel and power port on the TM-T88VI

Release hatch and control panel on ZD410 direct and power port and interface and connection panel on ZD410 ethernet

Hardware Type	Supported Model(s)
Receipt Printer	EPSON® TM-T88V USB Thermal Line Receipt Printer EPSON® TM-T88VI USB Thermal Line Receipt Printer Epson TM-T88 VII Thermal Receipt Printer
Barcode Label Printer	Zebra® ZD410 Direct USB Thermal Desktop Printer Zebra® ZD410 Ethernet Thermal Desktop Printer Zebra ZD421 Direct USB Thermal Desktop Printer

Scanners

DS4608-DL corded port and scanner trigger photo

Hardware Type	Supported Model(s)
Corded Barcode Scanner	Zebra®/Motorola LS2208 USB Barcode Scanner Zebra®/Motorola DS4308-DL USB Barcode Scanner (can scan driver’s licenses and smartphone screens) Zebra®/Motorola DS4608-DL USB Barcode Scanner (can scan driver’s licenses and smartphone screens)
Cordless Barcode Scanner	Zebra®/Motorola LI4278 USB Barcode Scanner Zebra®/Motorola DS8178-DL USB Barcode Scanner (can scan driver’s licenses and smartphone screens)
Inventory Scanner	Unitech EA 520 rugged smartphone Scanners must be purchased from Ascend to install the AscendScan software.

Payment Processing

NFC contactless reader, magnet stripe reader, smart/chip card reader on Lane 7000. Ethernet port, multipoint, stand connector, USB port, speaker, 3.5MM audio jack on Lane 7000.

Hardware Type	Supported Model(s)
Cash Drawer	APG® Series 100 Cash Drawer (requires a supported receipt printer)
Payment Terminal	Ingenico iSC Touch 250 (U.S. only) Ingenico Lane 7000 (U.S. only) Terminals must be purchased from Ascend for proper encoding.

Customer Displays

See payment terminals (above).

Media

Hardware Type	Supported Model(s)
Internet Connection	100 Mbps downstream (download)/20 Mbps upstream (upload) Internet providers quote maximum possible speeds. Estimate your actual connection speed at www.speedtest.net. Do not run Ascend workstations over a wireless (wifi) network. However, a secured wireless connection to your network is required to use the Unitech EA500Plus inventory scanner with AscendScan 4.0. Domain networks are not supported, and may not function properly.
SD Card	2 GB microSD card (maximum 32 GB)
Receipt Paper	3 1/8" Thermal Transfer Printer Paper
Barcode Labels	2.3" X 1" Thermal Transfer Barcode Labels

KB22-026

Ascend RMS Knowledge