Set up your Klarna account

Written By Ascend knowledge base (Administrator)

Updated at July 20th, 2023

If you need assistance with the Klarna merchant portal, contact Klarna support (US) or Klarna support (Canada)

Connect Klarna and Ascend

  1. Update your workstations to the October 2021 or newer version of Ascend.
    Note: Please ensure your Location information is completely filled out within Database Explorer > Locations to ensure integration works properly.
  2. Copy your API credentials from the Klarna Merchant Portal.
  3. Navigate to Ascend HQ and log in.
  4. Select the Integrator option on the left hand side.
    Pro tip: The Integrator may not show up as an option even after you have been approved by Klarna, if you cannot find the option on HQ, please Contact support.
  5. Select Klarna.
    Screenshot of Ascend HQ. An arrow is pointing at Integrator on the left hand menu and an arrow is pointing to a dropdown that says Klarna. There is text written next to the arrow that says "Make sure to switch to Klarna"
  6. Enter your credentials from the Merchant Portal.
  7. Click Save in Ascend HQ.
  8. Restart the Ascend program on your computers. Once Ascend HQ is updated, the Klarna payment type in Ascend is automatically enabled.

Additional Resources

Video: Introducing Klarna on Trek University

Video: Learn Klarna Demo Reel on Klarna's website

KB22-057