Home Transactions

Troubleshooting

Sort By

Newest
Most likes
Most views

The touch screen isn't working on my payment terminal

If the touch screen on your Ingenico iSC 250 payment terminal is not working or is registering input in the...

November 11th, 2022 2920 views 0 likes
I messed up a sale/payment. How do I fix it?

When errors happen during a sale, they are easiest to fix on the same day. Review your Activity Summary report at the end...

November 12th, 2022 3292 views 0 likes
Process payments during an internet outage

Consider printing this article out, so you have it available when the internet is down and you can't get onto...

November 12th, 2022 2788 views 0 likes
Contact support

There are a few different ways to get in contact with us: Submit a ticket online Visit https://www.ascendrms.com/contactus You can...

November 10th, 2022 7217 views 0 likes