Why does my client PC(s) prompt me to update even after my server PC has been updated?

Written By Ascend knowledge base (Administrator)

Updated at June 8th, 2023

Remember:

  • Ascend releases regular updates to the software. After version 22.2, automatic updates will be in place and your computers should update automatically.
  • If you are not yet on version 22.2 or later, you need to update your server computer and login to it after the update before you can update the other computers in your shop.

What to do if the client computer doesn't register the server update

If you are updating your workstations (client computers) after updating the server and receive a prompt telling you that the server still needs to be updated, restart Ascend on that computer.

Note

If you get the same notification after restarting Ascend, restart the computer.

KB22-177