If you are a multi-store retailer you may have wondered about the information shared between locations. This article is going to go into a little more detail on that.

Options > Multi-Store

You can update or modify certain Product and Tax information that is shared between locations through Ascend Client, Desktop > Options.

Shared Product Attributes

• MSRP: Product MSRP.
• Min: Product Reorder Minimum (In-Season).
• Max: Product Reorder Maximum (In-Season).
• Commission: The Commission % assigned in the individual product record.
• Location: Location of the product in the store. This is a field on the in-store product record that has to be entered manually.
• Min2: Product Reorder Minimum (Out of Season).
• Max2: Product Reorder Maximum (Out of Season).
• DolCom: The Commission $ assigned in the individual product record.

Shared Tax Data

• Tax Rates: Default Tax Rates set in the Ascend database (DBEX > Tax Rates).
• Customer Tax Exceptions: Any customer with a different Tax Rate set on their customer record.
  • Article: Customer Record - Tax.
• Product Tax Exceptions: Tax Rate set on individual product records.
• Category Tax Exceptions: Tax Rat set on specific categories (i.e.: Labor).

What else is Shared between Locations?

Categories

• All Categories are shared between Locations.
• QuickBooks Accounts assigned to Categories are not shared between locations.
• Category Tax only shares between locations if it is selected in the Shared Tax Data (in Options).

Coupons

• Coupons are share between Locations.
  • Note: You can control if a location will honor Coupons. For more information, check out our article, Promotions - Create, Edit, and Use Coupons.

Customers

• Customer transaction history is not shared across locations, however, you can access a customer's full history using the Customer Transaction History in Ascend HQ.
  • For more information, check out our article, Customers - View Customer Transaction History.

Customer Groups

• Customer Groups are shared between Locations and can be created or edited from any Location.
• Honoring the Customer Group Pricing (if associated with a Promotion) can be honored per Location by checking Use Customer Group Pricing within the Customer Group.
  • For more information, check out our article, Customers - Create and Use Customer Groups.

Inventory Adjustment Types

• Inventory Adjustment Types shared between Locations.

Products

• All Products are shared between Locations.
• Products can be created at any Location.
• Commission only shares between locations if it is selected in Shared Product Attributes (in Options).

Promotions

• Promotions shared between Locations.
  • Note: You can control if a location will honor Promotions. For more information, check out our article, Products - Create a Promotion.

Rental Reservation Info

• Reservations are shared between all Locations. From the Reservations folder you can see all reservations between Locations.
  • Note: You cannot create a Reservation for another location, that is database specific.
• Collections, Rates, and Rental Products are shared between Locations.

Rental Info (Legacy)

• Number of times a Rental Product has been rented.

Vendor

• All Vendors are shared between Locations.
  • Note: Account Number is not shared between Locations as that can vary between Locations.

Vendor Products

• All Vendor Products are shared between Locations.

Users

• All Users are created in Ascend HQ and need to assigned to specific Locations. For more information on assigning a User to a Location, check out our article, User Management - Create, Edit, and Remove User Profiles.
  • Note: When updating User Permissions, Roles, and/or Locations, you will need to log out of Ascend for those to take affect.

Data Syncing Between Stores

• Data is constantly syncing between locations. If you notice issues with your locations syncing you should check for connection issues, check out our article, Handling Internet Outages or Connection Issues. 
• If you are not able to resolve the sync between locations, please reach out Ascend Support.

Learn More About Multi-store Functionality

• Multi-Store - Transfers Between Locations
  • Note: This article also contains information on Remote Product Lookup
• Use the Price Update Tool to quickly update MSRP between locations, Ascend HQ - Price Update Tool. 
• Use the Ascend HQ - Reorder Analysis Tool to help with setting reorder levels (min/maxes) according to your sales history.

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