You can easily communicate with your staff via Ascend by creating a Customer Group with all of your employees. See article 
Customers - Create and Use Customer Groups.

In order to email anyone from Ascend, your system must be set up to send emails. See article Settings - Email Integration. 

To email a specific employee, they need to have a customer record in your database.

1. From the Ascend desktop, select View > Customer Groups or the Database Explorer icon > Customer Groups.
2. Click on your specific employee Customer Group.
3. Select the Employee from Members in the middle toolbar.

4. Select the employee you'd like to email and Click Email.
   1. Note: You can multi-select records that you'd like to include in on the email. Names will appear in the BCC line of the email.

5. The Send Email window opens with an email addressed to the User you selected. Add a Subject and fill out the email text as needed.

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