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Your Ascend desktop is your key to everything Ascend. The tiles are completely customizable, so you can create a layout...
November 11th, 2022 7744 views 15 likes
Note: These settings are a database setting and apply across all workstations at your location. From the Ascend Desktop, click...
November 11th, 2022 5994 views 0 likes
It's important to assign a name to each workstation in your shop so that they can be easily identified on...
November 11th, 2022 6166 views 0 likes
Computer security might not be something you think about a lot, but it's incredibly important. So let's go over some...
November 10th, 2022 8773 views 0 likes
Fast Login (also known as Force Login) is a feature that requires Users to log into Ascend when accessing certain...
November 11th, 2022 4502 views 0 likes
When a new Ascend version is available, you will receive a daily update prompt immediately on login. An alert also...
November 10th, 2022 9477 views 0 likes
Check Ascend requirements for hardware & peripherals to ensure your computer meets your needs for running Ascend. If your store’s...
November 10th, 2022 4029 views 0 likes
Software crashes can slow you down and frustrate customers. Here are our top five tips for keeping your hardware responsive...
July 18th, 2023 5493 views 0 likes
From the Ascend Desktop, select the View menu > Customer Tax Exceptions. On the toolbar, click Add. In the Description field, enter a meaningful explanation of the...
November 11th, 2022 6331 views 0 likes
E-bike batteries have a useable lifespan and at the end of that life, they need to be safely recycled. To...
November 11th, 2022 1053 views 0 likes
Ascend's Time Clock function allows managers to review and correct employees' logged work hours. Note: To use the time clock,...
November 12th, 2022 7147 views 0 likes
How do I configure my Windows® settings for Ascend? Windows® settings must be configured separately on each computer running Ascend....
November 10th, 2022 6491 views 0 likes
When you interact with a serialized item, Ascend is typically going to urge you to get that serial number in...
November 11th, 2022 5458 views 1 likes
Ascend includes the most common payment types by default. However, you may need additional payment types to account for your...
November 12th, 2022 11866 views 0 likes
The Ascend Retailer Portal hosted on ShareFile makes it easy for you to access vendor product spreadsheets, system drivers, and...
November 10th, 2022 8600 views 0 likes
Quickie buttons allow users to add multiple common labor items and/or components to a repair with just a single click....
November 11th, 2022 5487 views 0 likes
Settings & options First, click the Options tile and select the Sales and Returns topic. In the Work Orders section, click Scheduling and select By Time. If...
November 10th, 2022 9115 views 3 likes
In Ascend Fall 2017, your store’s Spaces list automatically populated with all values from the Located field on incomplete repairs...
November 11th, 2022 5735 views 1 likes
Starting with Ascend Spring 2015, your store’s Status List automatically populated with all values from the Status field on incomplete...
November 11th, 2022 5915 views 0 likes
There are a couple ways a tax rate can be changed in a sale, depending on how/why the rate is...
November 11th, 2022 6889 views 1 likes