California legislation (SB 1271) goes into effect Jan 1, 2025, which redefines class 3 e-bikes. In essence, a speed pedal-assist electric bike cannot have a throttle. It must rely solely on pedal-assist support if it can exceed 20 mph. This impacts Electra's Ponto Go! sold in California before January 1, 2025. Click here to check out the Trek B2B article with more details.

System setup

1. Download the CASB1271 (CA SB 1271 class 2 update $50) coupon for the customer to use at a future date on Trek and Bontrager products. Check out our article, Promotions - Using the Coupon Wizard for more on using this tool in Ascend.
   2. Create a Non-Inventory Labor SKU for the following service:
   1.  Labor – Ponto Go! Reclassification 
      • Description: Labor – Ponto Go! Reclassification
      • BRAND: Trek
      • UPC: CASB1271
      • SKU: CASB1271
      • Keyword: CASB1271
      • Manufacturer’s Part Number: CASB1271
      • Estimated Cost: $0.00
      • MSRP: $0.00
      • Non-Inventory: Checked
      • eCommerce: Unchecked

Updating firmware

1. Create a work order for the customer. Article: Service - Create, Update and Complete a Work Order / Repair.
2. For the labor, use the non-inventory labor SKU (CASB1271) from above.

Note: The consumer should not be charged for the work being done.

Coupon redemption

1. Redeem CASB1271 coupons as normal.    
   1. Note: Coupons have no cash value and must be used in one purchase.      
   2. Note: Consumers will not receive physical coupons.     
   3. Note: We advise printing the coupon ahead of time and keeping a copy for scanning at a register. 

Contacting potentially affected customers

To generate a list of the customers potentially affected by this new legislation, you can use the Ascend Customer Query to quickly identify those customers. Check out our article on Reporting - Create Customer or Product Query to walk through using this tool.

Display number of bikes you currently have in stock which may be impacted

To generate a list of the bikes in your current inventory head to Database Explorer.

From the Ascend Desktop > Database Explorer or View > Products.

1. Expand the Products folder and select the appropriate Bikes category for Ponto Go! in your database.
2. Enter Ponto Go! into the search box.
3. Select Inventory Only and hit enter or search by clicking
4. All products in your inventory that fit those search parameters are displayed.

Submitting a claim

You can submit your claims through the standard Trek B2B warranty process. Check out the Trek B2B article for more details.

Reporting

• To report on coupon redemptions, use the Payments > Coupon Use History report.
• To report on work performed, use the Customer or Product Query utility. Article: Reporting - Create Customer or Product Query

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