Subcategories

• Hardware - Requirements

  Best practice: replace your equipment every three to five years. Best practice: purchase your equipment from Ascend. From the Ascend Desktop,...

  November 10th, 2022 19306 views 1 likes
• Configuration - Install Ascend on a New Workstation

  For more information on Ascend Hardware Requirements Check Hardware - Ascend Requirements for Hardware & Peripherals to ensure your computer...

  November 12th, 2022 13518 views 0 likes
• Configuration - Windows® Settings for Ascend

  How do I configure my Windows® settings for Ascend? Windows® settings must be configured separately on each computer running Ascend....

  November 10th, 2022 13946 views 0 likes
• Hardware - Install the Zebra Label Printer

  Supported Devices Ascend supports the Zebra® ZD411™ and Zebra® ZD410™ devices. If you have additional questions about support devices and...

  November 11th, 2022 13610 views 0 likes
• Hardware - My Zebra Label Printer isn't Working

  Supported Devices Ascend supports the Zebra® ZD411™ and Zebra® ZD410™ devices. If you have additional questions about support devices and...

  November 11th, 2022 16552 views 0 likes
• Hardware - Install the Epson Receipt Printer

  Supported Devices Ascend supports the Epson TM-T88V, VI, and VII devices. If you have additional questions about support devices and...

  November 11th, 2022 13964 views 0 likes
• Hardware - Add a Logo to the Epson Receipt Printer

  Supported Devices Ascend supports the Epson TM-T88V, VI, and VII devices. If you have additional questions about support devices and...

  November 10th, 2022 11710 views 0 likes
• Hardware - Troubleshooting the Epson Receipt Printer

  Supported Devices Ascend supports the Epson TM-T88V, VI, and VII devices. If you have additional questions about support devices and...

  November 11th, 2022 22540 views 0 likes
• Hardware - Install Payment Terminal: Verifone P400 Plus

  Before you begin Ascend Pay is required to use the Verifone P400 Plus terminal. Haven't signed up yet?   Well...

  November 11th, 2022 12532 views 0 likes
• Hardware - Cannot Connect to Payment Terminal: Verifone P400 Plus

  Supported Devices Ascend supports the Verifone P400 Plus and Castles S1F2 devices. If you have additional questions about support devices...

  April 7th, 2024 10 views 0 likes
• Hardware - Line Item Display on Verifone P400 Plus Payment Terminal

  Supported Devices Ascend supports the Verifone P400 Plus and Castles S1F2 devices. If you have additional questions about support devices...

  May 28th, 2025 1339 views 0 likes
• Hardware - Connect the Cash Drawer

  Supported Devices Check out our article, Hardware - Requirements   Cash Drawer Permission Permission required to open the cash drawer...

  November 11th, 2022 8075 views 2 likes
• Hardware - The Cash Drawer isn't Opening

  Cash Drawer Permission Permission required to open the cash drawer outside of a transactions - Desktop Cash Drawer, check out...

  November 11th, 2022 12608 views 0 likes
• Hardware - Set Up a Barcode Scanner

  Supported Devices  If you have additional questions about support devices and hardware requirements, check out our article, Hardware - Requirements...

  November 11th, 2022 9786 views 0 likes
• Hardware - My Barcode Scanner isn't Working

  Supported Devices If you have additional questions about support devices and hardware requirements, check out our article, Hardware - Requirements...

  November 11th, 2022 16616 views 2 likes
• Configuration - Set Internet Options for Ascend

  Internet Options Google Chrome Open Google Chrome and navigate to Settings Select the Customize and control Google Chrome (dots icon) menu > Settings....

  September 11th, 2025 831 views 0 likes
• Inventory Scanner - EA660: Setup Device and AscendScan

  Supported Devices Ascend supports the EA520 and EA660 devices. If you have additional questions about support devices and hardware requirements,...

  November 1st, 2024 12 views 0 likes
• Inventory Scanner - EA520: Setup Device and AscendScan

  Android Setup Enable Android 3-button navigation (if the three standard Android buttons are not already visible at the bottom of...

  November 10th, 2022 13682 views 0 likes
• Inventory Scanner - EA520: Update AscendScan

  Supported Devices Ascend supports the EA520 and EA660 devices. If you have additional questions about support devices and hardware requirements,...

  November 10th, 2022 11755 views 0 likes
• Inventory Scanner - Connect the Inventory Scanner to your Wi-Fi Network

  Supported Devices Ascend supports the EA520 and EA660 devices. If you have additional questions about support devices and hardware requirements,...

  July 14th, 2026 18 views 0 likes
• Hardware - Install Payment Terminal: Ingenico Lane/7000

  Before you begin The Ingenico Lane/7000 is only compatible with the Chase integrated payment processing service. Not all versions of...

  February 29th, 2024 6519 views 0 likes
• Hardware - Update the Ingenico Lane/7000 Driver

  Ensuring the most recent version of the driver for your hardware is important to ensure your device performs efficiently and...

  November 11th, 2022 8016 views 0 likes
• Hardware - Ascend can't connect to my payment processing device - Ingenico Lane/7000

  For more information on Ascend Hardware Requirements Check out our article, Hardware - Requirements   When you get this error:...

  November 11th, 2022 11034 views 0 likes