Please fill out the contact form below and we will reply as soon as possible.
Create a sale in Ascend Select the Sale icon on the Ascend desktop. A prompt to Select Customer pops up. Use the search...
November 10th, 2022 8080 views 7 likes
Note: Always search for variations of the customer's name, including misspellings, before adding them. Getting started Add from a transaction:...
November 10th, 2022 8028 views 0 likes
The Customer Panel is visible in the transaction screen. It's not only a great way to verify customer information, but...
September 12th, 2024 528 views 1 likes
Selling an out-of-stock item Create a sale like normal. In the transaction screen, add products to the sale like normal. For...
November 10th, 2022 7417 views 1 likes
From the Payment toolbar, click the Cash button. The Amount field automatically populates with the amount due on the transaction. If the amount the customer gave...
November 10th, 2022 5981 views 1 likes
Processing integrated payments using your Ingenico payment terminal helps to protect you from fraudulent charges by utilizing the security measures...
November 11th, 2022 4479 views 0 likes
From the Payment toolbar, click the Check button. The Amount field automatically populates with the amount due on the transaction. If the amount the customer gave...
November 10th, 2022 4597 views 0 likes
From the Payment toolbar, click the Gift Card button. The Amount field automatically populates with the amount due on the transaction. If the amount the customer...
November 11th, 2022 3964 views 0 likes
From the Payment toolbar, click the Trade-In button. In the Amount field, enter the amount you are giving the customer for their trade-in item. If you...
November 11th, 2022 3573 views 0 likes
Ascend’s default payment types cover the most common scenarios. But for those occasions when your business needs more flexibility, custom...
November 11th, 2022 3958 views 0 likes
Layaways are useful when customers can't take a product home right away. Whether they need to pay for it in...
November 10th, 2022 7058 views 1 likes
Create a quote Select the Quote icon or Create > Quote from the Ascend desktop. Find and select your customer. Quotes must have a...
November 10th, 2022 7610 views 0 likes
Return a product in a sales transaction You an easily return an item right from the transaction screen during a...
November 10th, 2022 10852 views 0 likes
Ascend retailers can easily register a customer's Trek bike with Trek during their transactions. This saves the customer time and...
November 11th, 2022 6731 views 0 likes
Selling a Serialized Product Selling a serialized item in Ascend follows a similar process to a basic sale, with just...
September 17th, 2024 294 views 0 likes
Sometimes regular receipts don’t cut it. Whether you need the extra space, want to include more information, or simply prefer...
November 11th, 2022 6294 views 0 likes
You can easily reprint a transaction receipt in Ascend. Here are the two easiest ways that we’d recommend using to...
November 11th, 2022 6019 views 1 likes
Starting with Ascend version 24.15, integrated Gift Card processing is now available for US and Canada retailers through Givex direct...
November 12th, 2022 4975 views 0 likes